The Social and Mobile World of Hispanic Millennials

May 26, 2016

Posted by Jose Villa

Hispanic Millennials have come of age with technology and social media. Not surprisingly, they have become very adept in using technology in their daily lives and staying connected to the world around them. The most recent wave of the Hispanic Millennial Project provides an in-depth view into the social media and mobile lives of Hispanic Millennials. While Hispanic Millennials are heavy users of technology they still show significant differences in social and mobile behavior with big implications for marketers trying to engage with them.

News via YouTube
One third of Hispanic Millennials are consuming news through YouTube. When Hispanic Millennials were asked about the different reasons they visit YouTube, 33% reported that they did so “to get news.” This highlights how Hispanic Millennials are moving beyond traditional mainstream news sources and are now incorporating other sources that allow them to have more control over the content they consume. YouTube is reaching the level of credibility that major television networks had with previous generations.

Android Is leading but Apple Is catching Up
Hispanic Millennials are predominantly (53%) Android mobile users. This is a result of the historically lower price point of Android devices and plans and the increased availability of prepaid plans on Android devices. However, the gap with Apple iOS is shrinking, with 41% of Hispanic Millennials indicating they have iOS-powered mobile devices. This is second only to Asian Millennials.

Not Connecting on LinkedIn
Hispanic Millennials are the least likely to use LinkedIn, particularly compared to Asian and non-Hispanic White Millennials. Only 30% of Hispanic Millennials use the professional networking site, which is by far the lowest of any Millennial group. Those who do use it are more likely to use it to stay connected with friends as opposed to professional / business colleagues or to make connections.

Twitter Is Out and Instagram Is In
Compared to other Millennial groups, Hispanic Millennials are least likely to show a preference for text-based social media like Twitter. They are drawn to social channels that are more visual in nature. When asked about how often Hispanic Millennials use Twitter, 41% reported that they never use it – the highest by far among all Millennial ethnic cohorts. Conversely, when it comes to Instagram, Hispanic Millennials (45%) were more likely than both Non-Hispanic White and Asian-American Millennials to report using Instagram on a daily basis. African-American Millennials were the only group that surpassed them.

Snapchatting with Family
A recurring theme among Hispanic Millennials is the central role that family plays in their lives. Not only do Hispanic Millennials remain close to family, they adopt social media as a way of staying connected with family. For instance, when Hispanic Millennials were asked about the different reasons that they use Snapchat, 51% reported that they did so in order to stay connected with family. This is roughly 20 percentage points more likely than any other Millennial cohort.

These findings confirm that social media and mobile are central channels to reaching the highly attractive Hispanic Millennial segment, and that their digital behavior is highly differentiated, not only from older Hispanics but also their non-Hispanic white, Asian, and African-American Millennial counterparts. Savvy marketers will avoid a one-size-fits-all approach to marketing to Millennials.

An edited version of this blog post originally ran on MediaPost Engage:Hispanic on May 26, 2016.

Introducing Cross-culturalism

April 29, 2016

Posted by Jose Villa

I’ve discussed how Corporate America is increasingly “moving multicultural out of the silos.” Marketplace dynamics are driving this shift, initially and clumsily, in the form of the total market approach, as brands look to stay relevant and grow in the increasingly minority-majority reality of Millennial and Gen Z populations. There is another factor underpinning the READ MORE…

Hispanics and Healthcare

February 25, 2016

Posted by Jose Villa

While a lot has been written about Hispanics and healthcare, particularly in relation to the roll-out of the Affordable Care Act, not enough attention has been paid to the opportunity they represent. Hispanics are a vital consumer segment for the large and growing healthcare industry, not just a population to be managed. The expanding population READ MORE…

Seven Hispanic Market Stories to Watch in 2016

January 8, 2016

Posted by Jose Villa

As we begin 2016, we anticipate what the New Year has in store for our industry. I have never been afraid of making predictions, but I think 2016 will be unpredictable. So I’ll instead highlight important stories and trends to track. Latin American Immigration This topic has the most direct impact on Hispanic marketing – READ MORE…

Is Hispanic Marketing Dying or Maturing?

December 4, 2015

Posted by Jose Villa

All industries go through cycles and evolve. Most follow a common trajectory that begins with rapid growth, then slows down, matures and ultimately faces creative destruction (which J. Schumpeter coined the “ultimate fact of capitalism.”) I’ve been thinking about this in relation to the state of the Hispanic marketing industry, as the industry trade association READ MORE…